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FREQUENTLY ASKED QUESTIONS

WHAT IS A VIRTUAL ESCAPE PALACE?

HOW MANY PEOPLE CAN PLAY?

HOW MANY PEOPLE CAN BE ON ONE TEAM?

HOW DO I BOOK A VIRTUAL ESCAPE PALACE FOR MY TEAM?

DO I NEED TO KNOW WHEN I WANT TO PLAY TO CHECKOUT?

I HAVE MORE THAN 4 PEOPLE, DO I NEED TO BOOK INDIVIDUALLY FOR EACH TEAM?

DO I PURCHASE PER TEAM OR PER PLAYER?

WHAT IF I WANT TO ADD EXTRA PLAYERS AFTER I CHECK OUT?

WHAT DO YOU MEAN BY "GROUP ORGANIZER?"

WHAT EXACTLY IS A TEAM CAPTAIN?

HOW DO I ASSIGN TEAMS AND TEAM CAPTAINS?

HOW LONG DOES THE GAME TAKE?

HOW DO WE GET TO THE GAME?

HOW CAN PLAYERS COLLABORATE?

WHAT ARE THE LEADERBOARD OPTIONS?

WHAT IS YOUR REFUND POLICY?