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Q: HOW MANY PEOPLE CAN PLAY?

Premium Games:There is no maximum to the number of people you can sign up when you choose the premium, multi-team version of the Jewel Palace games! However, depending on your group size, you will need to break the group up into smaller teams (we recommend teams of 3-4 players.) You may have a maximum of 6 players per individual team.For example, you could book for a group of 8, and break up into 2 teams of 4, or you could book for a group of 800 and break up into 200 teams of 4. Access to the GAP (Game Administrator Portal) comes with your premium Virtual Escape Palace purchase, making it easy to manage a large group.Minimum of 2 players required for purchase. Single Standard Team:If you will only be playing as a single team and prefer to purchase the Jewel Palace Standard Team option, you can have a maximum of 5 players. (Maximum of 1 team per game.)

Q: HOW DO I BOOK A VIRTUAL ESCAPE PALACE FOR MY TEAM?

Premium Games: Find and select your prefered Virtual Escape Palace, enter the number of players in the quantity box, add to your cart, and then checkout! Full payment is due at the time of booking. Once your purchase is complete, you'll receive a receipt and a separate email to access the Game Administrator Portal (GAP) to begin setting up your reservation.Choose this option for groups larger than 5.Single Standard Team:Select your preferred game from the drop down and add to cart. You may have a maximum of one team per game that will accommodate 2 to 5 players.Full payment is due at the time of booking. Once your purchase is complete, you'll receive a receipt and a separate email with a game link to share with your teammates.Booking for an extra large group or have unique payment requirements? Please contact us via the form on our Contact page or email us directly at play@palacesphere.com.

Q: I HAVE MORE THAN 4 PEOPLE, DO I NEED TO BOOK INDIVIDUALLY FOR EACH TEAM?

Nope! You just need one transaction per group. Enter the # of players for your entire group in the quantity section. After you check out, you’ll be able to access a Game Administration Portal where you can add all the players to your reservation and assign teams of 3-4 players.

HELP

FREQUENTLY ASKED QUESTIONS

WHAT IS A VIRTUAL ESCAPE PALACE?

A Virtual Escape Palace is a type of online escape room! It is an online puzzle adventure that takes place in a virtual palace. Each Palace is filled with mysterious spaces to explore and puzzles to solve along the way.

HOW MANY PEOPLE CAN PLAY?

Premium Games:

There is no maximum to the number of people you can sign up when you choose the premium, multi-team version of the Jewel Palace games! However, depending on your group size, you will need to break the group up into smaller teams (we recommend teams of 3-4 players.) You may have a maximum of 6 players per individual team.

For example, you could book for a group of 8, and break up into 2 teams of 4, or you could book for a group of 800 and break up into 200 teams of 4. Access to the GAP (Game Administrator Portal) comes with your premium Virtual Escape Palace purchase, making it easy to manage a large group.

Minimum of 2 players required for purchase.

Single Standard Team:

If you will only be playing as a single team and prefer to purchase the Jewel Palace Standard Team option, you can have a maximum of 5 players. (Maximum of 1 team per game.)

HOW DO I BOOK A VIRTUAL ESCAPE PALACE FOR MY TEAM?

Premium Games:

Find and select your prefered Virtual Escape Palace, enter the number of players in the quantity box, add to your cart, and then checkout!

Full payment is due at the time of booking. Once your purchase is complete, you'll receive a receipt and a separate email to access the Game Administrator Portal (GAP) to begin setting up your reservation.

Choose this option for groups larger than 5.

Single Standard Team:

Select your preferred game from the drop down and add to cart. You may have a maximum of one team per game that will accommodate 2 to 5 players.

Full payment is due at the time of booking. Once your purchase is complete, you'll receive a receipt and a separate email with a game link to share with your teammates.

Booking for an extra large group or have unique payment requirements? Please contact us via the form on our Contact page or email us directly at play@palacesphere.com.

I HAVE MORE THAN 4 PEOPLE, DO I NEED TO BOOK INDIVIDUALLY FOR EACH TEAM?

Nope! You just need one transaction per group. Enter the # of players for your entire group in the quantity section.

After you check out, you’ll be able to access a Game Administration Portal where you can add all the players to your reservation and assign teams of 3-4 players.