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FREQUENTLY ASKED QUESTIONS

WHAT IS A VIRTUAL ESCAPE PALACE?

HOW MANY PEOPLE CAN PLAY?

HOW MANY PEOPLE CAN BE ON ONE TEAM?

HOW DO I BOOK A VIRTUAL ESCAPE PALACE FOR MY TEAM?

DO I NEED TO KNOW WHEN I WANT TO PLAY TO CHECKOUT?

I HAVE MORE THAN 4 PEOPLE, DO I NEED TO BOOK INDIVIDUALLY FOR EACH TEAM?

DO I PURCHASE PER TEAM OR PER PLAYER?

WHAT DO YOU MEAN BY "GROUP ORGANIZER?"

WHAT EXACTLY IS A TEAM COORDINATOR

HOW DO I ASSIGN TEAMS AND TEAM COORDINATORS?

HOW DO WE GET TO THE GAME?

HOW CAN PLAYERS COLLABORATE?

WHAT IS YOUR REFUND POLICY?