CONCIERGE SERVICES BY THE GEM TEAM
LIVE HOST AND SET UP SERVICE FOR YOUR VIRTUAL ESCAPE ROOM
A cut-above the rest, the GEMs go above and beyond to make your online escape room experience seamless and memorable, with optional Live Host add-on and turn key set up services.
Brilliant Customer Support by the GEMs, the Palace Concierge Team
In addition to creating great online escape rooms at Palace Games, we truly care about providing excellent support along the way. An ordinary support team just wouldn’t do. We needed a dazzling, sparkling, brilliant team of real life gems! So, we assembled the GEMs - Game Experience Magicians!
The GEMs (Glittering Escape Managers?) are dedicated to providing our players with an excellent experience from beginning to end. We genuinely want you to have a great and memorable event, so the GEM team is available to ensure your success.
Have a question or need some help? You can reach the GEMs (Ghoulish Ectoplasma Mechanics) via contact form, email, or phone. Whatever it stands for, the GEMs are excited to provide you to Genuine, Enthusiastic, Magnificent assistance!
GEM LIVE HOST + SET UP PACKAGE for Your Virtual Escape Room!
Organizing a large virtual team building event can be stressful but it doesn’t have to be! Our GEMs will gladly handle your set-up and provide you with a Live Host to deliver an introduction to your game and be available for live support.
THE GOLD PACKAGE: SET UP + LIVE INTRODUCTION & INSTRUCTIONS + FULL GAME LIVE SUPPORT
Your dedicated GEM (Great Experience Maker) will help get your group set up, customized to the specifics of your event. Then at game time, your host(s) will set up breakout rooms for each team, provide an introduction to the game along with an explanation on how to use the game interface. In addition, you host will be available throughout your gameplay for live puzzle support (2.5 hour limit).
$200 flat fee for groups up to 40 players
$300 flat fee for groups up to 70 players
$400 flat fee for groups up to 100 players
$500 flat fee for groups 100 players or more
Email us at firstname.lastname@example.org to add a GEM package to your reservation or to schedule a private demo with the GEM Team (your Great Event Magicians, or is it Game Experience Mavericks?) to see how it works.