The Game Administrator Portal – or "GAP" – is the place where you manage your game reservation when you purchase a premium Jewel Palace Game. It is especially handy for large groups. You'll use the GAP to input all the players, assign teams, designate Team Captains (optional), and send invites. Once you checkout, you’ll receive an email with a link to set up your GAP account. If you already have a GAP account, you can access it here.

∙ Name a Reservation 
∙  Designate Team Captains (Optional) 
∙  Add & Invite Players
∙ Assign Teams of 3-4 Players 
∙  Schedule Play Time(s) 
∙  Add Video Conferencing Links   
∙  Access Leaderboard
Create and Join Shared and Public Leaderboards


The Organizer is the person that purchases the game and manages the overall reservation for the group. The Organizer adds players, assigns teams and can assign Team Captains (see the section below on Team Captains to learn what they can do). The Organizer has the ability to add the time/date and video conferencing link for all the teams at once, or can add the information to individual teams. Team Captain and player invites can also be sent by the Organizer. 



Team Captains are optional! But they are a great resource if the Organizer wants to delegate some of the scheduling responsibility. You’ll have the option to make Team Captain assignments in the GAP and send Team Captain welcome emails with instructions and a personalized message.

The Team Captain's role is to coordinate game logistics with the players on their team and to enter those details into the GAP. We created the Team Captain role so the Group Organizer can delegate some of the individual team details to someone on each team. A Group Organizer can designate themselves as a Team Captain if they wish to coordinate for their own team.

Team Captains will have their own view of the GAP. They will have the ability to schedule the play time, add a video chat link for their game, send invitations to fellow players, add a team name, and even pick their own team if the Group Organizer allows. 

Group Organizers will also have the ability to set the start times and details for all teams if they do not wish to involve Team Captains.



1. Login to the Game Administrator Portal (GAP). After purchase, you will receive a GAP welcome email. If this is your first visit, you'll need to set your account password first- a link is provided in the email.
2. Name Your Reservation
3. Add Players and Assign Teams
4. Set Game Start Times and Add Video Chat Links
5. Select and Invite Team Captains (Optional). Team Captains can schedule the start time for their own team, add a video chat link, and send invitations to their teammates if you prefer to delegate.
6. Invite Players. Send an invitation with a game link to teams through the GAP.


Want to learn more about how to set up a reservation in the GAP? View the GAP Demo video or visit our Help Center